On december 28th 2008 i went to this store; big mistake now that i look back, but who knew.
I first bought a tire sealer and it didn't work, came back to buy a portable air compressor to fill a car tire to bring in, no employee was willing to help me find it or let me know anything about it.
i than took it to the cashier since it had a price tag, i asked if i could return it if it did not work, being the last one and had no box or manual. she did not know and tried calling the department, and no one came to our repeated requests.
i finally asked for the store manager; big mistake. the guy didn't look like he could tell the time of day it was let alone solve my problem. I let him know about the lack of or no cooperation i was getting from his staff, he just shrugged; whoever hired this guy must have been desparete.
I told him that he had more employees than customers and still no one was able to help me, and his answer was that they were all busy.
i asked him more questions and vented out my frustration over this visit and he point blank told me to leave the store, i asked for his card. so that i could get his name to which he, replied "read it", he than made a desparate attempt to be rid of me by calling security. (dumb move on his part)
As i was outside the store and walking down the street a big grunt appeared barking out he was security and that i must leave the property, i went back i told this glorified baffoon that i was doing just when his stupidity brought me back to address him.
during the whole exchange i kept thinking "what planet is this guy from", why should i get into something that they want more than i. i was there to buy something and this guy wanted to bully and intimidate me not knowing i could drop him with or without the stick he held.
to make a long story short, canadian tire store #399 at 7650 markham road lost a $1000.00 sale in auto service and parts but after reading this i think will lose alot more in the long run
my friends avoid it like you would the the black plague.
in the end, i have filed a complaint with canadian tire head quarters but sadly enough i am just another number amongst many missdealings with independant stores that set their rules to the tunes they keep and our voices can only be heard by the dollar bills we withhold
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