Complaint / review / scam report
Balsam Hill not fulfilling warranty service
Purchased top of the line ($$$) Christmas tree from Balsam Hill that has defective branch, contacted their customer service, and they send me a .49 cent washer and tell me to fix the problem myself; really? Tree is supposed to have 10 year warranty on foliage. Unacceptable that Balsam Hill refuses to properly warranty defective goods. Seriously re-think about purchasing merchandise from this supplier! [URL Removed]
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