Canada-Complaints.com » Shops, Products, Services » Complaint / review: Official Hotel & Resort Guide - Ripoff, sends bogus invoices for ad space never contracted or used | #26149

Official Hotel & Resort Guide
Ripoff, sends bogus invoices for ad space never contracted or used

As the administrative support person for a large hotel in GA, I received a suspicious-looking invoice from this company. Upon presenting it to the controller and director of sales, both said we had never purchased advertising space in anything by that name. The amount of the invoice was $349.50, and it had very few other details.

When I called the number on the invoice to request a copy of the signed contract and copy of the advertisement, I received a grainy message stating, "Thank you for calling Official Hotel and Resort Guide. Our call is important to us, but all our representatives are currently helping our other customers. Please leave your name, number and a detailed message after the tone. Beeeeeeeeeeeeeep."

I left a message requesting the information, but did not receive a call back.

In other large companies, invoices like this may fall through the cracks. A check would be cut for $350 and sent off to Ontario, when in fact, no real service was provided.

Beware!

Date:

Company: Official Hotel & Resort Guide

Country: Canada   Province: Ontario   City: Ajax
Address: 71 Old Kingston Road Unit 69
Phone: 4165443540

Category: Shops, Products, Services

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