Jag from Euro Canada Furniture sold us a dinning room set based on a Galaxy Home Furnishing catalog he had in store.
The set was delivered miss-matched by Galaxy Furniture.
The hutch and the buffet boxes say they are of color "brown", while the table, leaves and the 6 chairs have the color on the boxes "cherry".
Not only is the color on the boxes different, but the pieces of the furniture do not match to one another. We now have a dark BROWN hutch/buffet and an ORANGISH with YELLOW streaks table and chairs.
When contacted, immediately after delivery, both Jag from Euro Furniture and Raj from Galaxy Furniture refused to deal with the problem, treated us unpolitely and sent us away to "do whatever you want", they said. Initially they refused to talk to us, saying we have vision issues, but when shown pictures of the boxes that confirmed our "visions", they changed the tone a bit. Not for long, after passing blame from one another and having us take off from work and drive around numerous times with no result, they showed us the door of the store and told us they don't have time to waste with us.
Pictures were uploaded on webshots the day of delivery, so there is no question about the veridicity of this.
We are now short of a good few thousand dollars, humiliated and stuck with an embarassing furniture that we hate even looking at, for a long time and with no solution in sight.
People, do not buy from these scammers, go to the big store chains, at least they will deal with your problems if you go high enough on the corporate chain. These thieves should just go out of business!!!
Who is there to protect the consumers in this country???
Crix
Toronto, Ontario
Canada
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