I can't believe the business practices of Canpages. I met with their sales person and sat down and figured out some advertising campaign for my advertising company, The Vat: Advertising and Design, the sales person continued on saying I would need this and that and convinced me that this would work best blah blah blah. Once it came to signing the contract, I read it and saw that a cancellation had to be within 10 days.
I told him that the contract can only be canceled within 10 days, he assured me that it was only a guideline and that the contract can be canceled anytime, and told me to leave it for 3 months and see how things go. After 3 months, there was NO traction for the web or the print advertising and I called the sales rep, and he ended up quitting after making the commission. I talked to the manager and all they said was that I had signed a contract and they hid behind the contract and would not hold up the lies that their sales person gave to me. I signed the contract under false pretenses and now I'm stuck for an entire year of advertising at $450 a month.
The advertisement also came out totally wrong, with the wrong heading and wrong taglines. The web advertising was put in the wrong section and stayed there for months now. They were unwilling to even compensate me for anything. I am now on the hook for the entire year of advertising.
I'm absolutely livid with their service and their unwillingness to do ANYTHING about the situation. They're sales people lie to get you into the contract and then leave you hanging when it comes to fix anything.