My son Michealneil is a College student and working on weekends and these people at Melaleuca is taking money for items he doesn't need. You have to be honest with people, they should have told him that he is not working for enough money and he should return when he does have a full time job. They keep going into his credit card and he keeps paying. Anyway, to cancel, you have to fill out an application, then faxed or mailed it to them. They are all about the mighty dollar and doesn't give a damn about anyone. But you cannot be successful when you cheat people. I believe in Karma.