I was parked illegally outside a bank but not obstructing traffic or other parked cars. A UPS driver pulled up right behind me within one foot of my car blocking me in. He was parked illegally. He ran in the building and 5 minutes later came out with 2 large parcels. I said nothing but he initiated a confrontation by saying "that's what you get when you park illegally". I asked him if it's ok for him to park illegally . He had no answer.
There appears to be no complaint process with UPS which makes me wonder if they care about how their drivers are driving. There is no indication that they do.
I have avoided UPS ever since they broke an antique clock worth $600 and hired a collection agency to collect their shipping fee. There's no way I'm paying them to break my stuff.
I always hire DHL where possible or use alternate means of shipping.