Canada-Complaints.com » Miscellaneous » Complaint / review: Onlinebizkit - Unauthorized deduction | #12715

Onlinebizkit
Unauthorized deduction

I ordered a free trial online kit from this co. There was no mention of a monthly fee, as soon as I discovered there was one, (when I discovered my credit card had been charged $ US 79.90) I called my credit card company. They were obviously aware of this business practice and gave me their 1-800 number, instantly. They told me (the credit card company) that by agreeing to the ''free trial'', I also committed myself to paying monthly fees UNLESS i cancelled within 7 days. I was also told that it was in the ''fine print''. The credit card told me to try to get a reimbursement from the company, or at least a cancellation of future payments. The credit card advised me to ask for a cancellation number and the name of the person giving me this number.

I called the company Onlinebizkit and wanted to cancel and they confirmed what the credit card company had said. When I made the call, I advised them right way that my call was taped. I obtained no reimbursement, but received a cancellation number and the name of the employee.

While this may not constitute fraud, it certainly is a deceptive practice and idiots like me get caught. Should have known better.

Date:

Company: Onlinebizkit

Country: Canada   Province: Québec

Category: Miscellaneous

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