Complaint / review / scam report
Rogers Ultimate Internet
Docsis 3 Router/Modem Combo/Traffic Shaping

I'm getting tired of this. Rogers own terms and conditions state they are not throttling downstream traffic, yet I'm only receiving less than 1% capability in the service that I am paying for. This has been tested, replicated and confirmed in Rogers own labs by their own technicians, yet their Execs tell me in a letter outlining my complaints there is no issue, but yet I can prove it by way of speedtest:

» (3.13 Mbps down, 1.20 Mbps up)

» (3.18 Mbps down, 1.51 Mbps up)

» (3.98 Mbps down, 0.98 Mbps up)

This is hard-wired to the network with no other devices active. This is on my supposed 75 Mbps service! Add to that the garbage SMCD3GN that we are forced to pay for that they have NO resolutions to the issues that plague it and enough is enough already. Every single one of Rogers Internet customers should be filing complaints. Let me know if you'd like some Exec's email addresses and I will be glad to help you out!!

I can also point you in the right direction to file complaints with the correct organizations that will make Rogers stand up and take notice or at least have to provide detailed answers other than "we see no issues on our end."

Rogers Execs emails:

[email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]

CRTC Execs:

[email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]

Competition Bureau Execs:

[email protected].ca; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]


[email protected]
Author: Contact with Author

Offender: Rogers Ultimate Internet

Country: Canada   Province: New Brunswick   City: Saint John

Category: Internet & Web


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