Dell Computer Corporation
, Dell, Dell Computers Corporation Wrong product received. Dell refuses to acknowledge their mistake., Nationwide

I ordered a wireless card for my laptop and instead got a desktop card.
https://accessories.dell.com/sna/products/Wireless_WiFi/productdetail.aspx? c=ca&l=en&cs=cadhs1&sku=A2793800
"TEW-421PC 54Mbps Wireless CardBus PC Card allows laptop users the mobile freedom to connect at home, in the office or to wireless hotspots on the road. It complies with the IEEE 802.11g standard, making it backward compatible with 802.11b networks for assured compatibility as you roam between networks. Advanced 128-bit WEP encryption is supported to provide secure access for your data. Cut the wires and move freely with TRENDnet's 802.11g wireless products"
As per the description on Dell's website at the above link, my order was for a TEW-421PC.