Once you finally get set up with them (should have been my first clue) if you need to unsubscribe from their service you have to call them first so they can tell you to fax a written copy of your resignation. I did this in March 2008. April I was billed again. I called and they said they had no record of my fax in March. I again sent in my fax, verified that they had received it and thought it was taken care of.
Lo and behold in May I again am billed, again called, again told that they never received fax even though I had verified receipt (Oh that person does not work here anymore). Now I just got a call from them again because their charges were billed back and they want to know why. Gee I don't know, maybe because your customer service is bad and you are trying to rip people off with your systems.
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