We are asking for a 100% refund for our money invested. We have worked hard at the program. But there was no help from Thrive coaching. We listened to the Webinars and the Live Chats, but they didn’t give us much information. Just asked us if we had questions and I didn’t even know what kind of questions to ask. I responded a couple of times on the live chats that I didn’t understand, but didn’t get any response or help. The discussion was way above our understanding and we were promised TLC; we were told we didn’t need computer skills; actually didn’t even need a computer; we could go to a library and do the same thing.
They promised to call us and we made appointments and we stayed home to wait for the calls and they never came. It took a couple of days for them to answer the calls.
We are seniors and the coaching staff were young computer techies and that didn’t understand our frustration. We were told that we were purchasing a web site and a drop shipper, but then we were expected to set it all up and get our own drop shipper. We paid a lot of money for service, but didn’t receive anything.
It is almost a year and we have no income and we are paying high interest charges on our credit cards without the means of paying it off.
Please refund us our money.
We are sincerely requesting a 100% refund of our money; $21, 717.00 US.