What an absolute joke. This is what makes people stop trusting companies that try to sell their products.
When I saw their trial offer on a reputable website, they had offered a 14 day supply and I repeat "it said 14 day supply", and only to pay for shipping.
I did not receive the product for 40 days and discovered that my credit card had been charged $102 Canadian 14 days after the intial order. When I phoned to complain the customer service rep said no, you were suppose to phone back before 14 days from the intial order date to either cancel or order more. I absolutely know that it did not state this. As I have discovered with reading other complaints on websites about this company, there seems to be a similarity where other people have said the same thing. They did not see these terms and conditions as stated by the customer service rep.
So as it stands, I am out of pocket for the "sample offer with shipping fees only" for $102. Discovering a second charge of $103, I cancelled my credit card. Interesting fact to note: My credit card company informed me of a very interesting fact:
Let's use SP Lift as the example:
If you want to dispute a charge to your credit card, and you don't dispute it before 15 days, you are out of luck. Coicidence?
I don't think so. This is how these types of companies operate... Beware...
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