I signed up for a trial bottle of Lean Life PM tablets online through a promotion in a survey site. I paid the shipping on the trial bottle with my debit card and waited.
I discovered that I was billed for 2 bottles of the product on 9/23/05 through my bank account. I contacted the company through an email after I had my bank investigate the charge as unauthorized. They stated that since they did not hear from me within 2 wks that I was sent an automatic shipment ($108.07) and that I could return the product in 30 days, unopened and get my money back. They also said that they were canceling my account as of 9/27/05 and would discontinue any more shipments.
I did not get the product for another 3 weeks after that. I got the trial and the 2 bottles the same day. All this time I was in touch with the company. I suffered severe financial losses over this.
I sent the product back (all 3 bottles) Priority Mail in November without realizing until now that they were actually in Canada. I thought they were in CA.
I just got back with them this week because I had not heard from them re the receipt of the pills and because my bank was about to reverse the temporary credit they had on my acct. for the charge.
The first 3 emails were answered automatically and the 4th one I managed to get through. Then they couldn't understand what I was trying to get them to do. I kept stating that I wanted to get my money back and after 3 more emails they stated that the shipment had been an auto shipment and I would not get a refund. I wrote back that they did not fulfill their part of the bargain as I did not get the product in time to try it to decide if I wanted any more.
I decided to report them to the BBB and I found your site and the first thing I saw was about the LeanLife PM company doing the same thing to someone else.