Complaint / review / scam report
Pristinehlth/Dazzle Smile/Dazzle White
Unauthorized charges to my credit card
I agreed to receive a free trial of Dazzle Smile/Dazzle White to try to clear up some stains on my teeth. The free trial of Dazzle Smile cost me $11.90 US to send to me by mail. The other company that the "Mom" said worked wonders when she combined the two products could not send the product to Canada. I found this out when filling the on line order there was no "Canada" in the list of countries. I then phoned that company and the lady on line told me that they could not send the product to Canada. I said that's just great as I had already ordered the Dazzle White/Dazzle Smile to which she said you will need to deal with them. I thought I would try the free sample of the Dazzle White/Dazzle smile. I say both names as on the order summary that I printed off says Dazzle Smile and the name on the product when it arrived says Dazzle White. NOW, the big problem starts when I noticed an unfamiliar charge from an unfamiliar company called PRISTINEHLTH, showed up on my credit card on Oct 8th/09 for $40.04. As I did not recognize this name I tried to contact my credit card company to stop payment but could not reach them due to the long Thanksgiving weekend. When I did contact the credit card company today they told me it was probably a fraud and recomended that I cancel the card and have a new one issued, which I did. This is a great inconvenience to me. I then went on line to check out Pristinehlth and find all these complaints about all these companies. I also tried the phone number listed on my credit card transaction list for Pristinehlth, 866-676-4122, and found it to be "no longer in service". Now I just want my $41.04 back. Thanks
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