I ordered a console table on Jan 21st, 2007. Told me 8-10 weeks to deliver. I called and called. I even went to the store. Kept telling me it would arrive in 2 weeks. It's now 6 months. I just got a message on my answering machine from the manager saying it's out of stock and therefore it wasn't on the june 1st shipment. a good company would have known that right from the start if the item was in stock and not requiring the customer to call 50 times to get that answer. And she wouldn't refund me and never told me when it may arrive and what they are going to do to rectify the situation. And their Customer service line is non-existent. you can leave a million messages and never receive a phone call back.
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