I bought over $3, 000 worth of electronics from BestBuy. I had trouble activating my account.By the time the problem was straightened out I had "lost" 3, 000 points because I couldn't use them because I couldn't activate my account. I emailed their consumer service department and they ...
Poor customer service resulting in a letter to Mr. Benjamin Lee- President of Samsung Canadawhich was not responded to over a period of 2 months. Contacted Samsung public relations firm who finally got someone from Customer Relations to respond with nothing. Never buy from Samsung again. New TV ...
I have a Kitchen Aid Concerean self cleaning stove that is four years old. Within the first year switches for the elements have failed. One has been replaced three times usually I have to call Sears and remind them of the repair. When replacing the element the service man broke the stove top. I ...
I presently own a washer/dryer which was purchased at Sears. Sears has always serviced our appliances and have not had any troubles with service, however recently my dryer stopped working last Tuesday Dec 7th. I contacted sears Wednesday morning to have a service rep come in, at which time I was ...
My water heater broke today and I called Direct Energy who were able to arrange for a service call between 7 and 11 p.m. When the person arrived at 9h50, he was surprised that it was an electric water heater (although I had advised the customer service of that fact when I called) and he advised me ...
BEST BUY RUINED OUR HONEYNOON My Wife and I recently purchased a Canon SD940IS Camera as well as a KODAK 8GB SDHC Memory Card -2pack from BEST BUY (10/10/09 Contract ID 940-091010-008351) after having received the advice of one of the sales associates at the BEST BUY (Coventry Road, Ottawa -store ...