Complaint / review / scam report
BestBuy
Reward points stolen

I bought over $3, 000 worth of electronics from BestBuy.I had trouble activating my account. By the time the problem was straightened out I had "lost" 3, 000 points because I couldn't use them because I couldn't activate my account. I emailed their consumer service department and they said "Sorry, the account was active (but I couldn't GET INTO it)" My problem. The points have an expiry date and I knew that. I just couldn't get into my account before they expired. BestBuy is too cheap to allow me points I've earned. I was a good customer-- $3, 000 over 4 months.
Author: Contact with Author

Offender: BestBuy

Country: Canada   Province: Alberta   City: Edmonton

Category: Electronics and household app.

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