Canada-Complaints.com » Miscellaneous » Complaint / review: Aeroplan - Eward points | #1295

Aeroplan
Eward points

Jan 3, 2008

I was checking my account today to redeem aeroplan points, only to discover that my account was wiped clean of 127, 383 points. Apparently, my account was inactive and a gap of 2 1/2 months before I resumed use of it. Because of this time frame, Aeroplan wiped away 127, 383 miles/points. They did say that I could buy them back at 1 cent per mile ($1273.83). This would mean I would buy back what I had already spent money on.

If I had known about the dormancy policy, I would have cashed in for some gift certificates ar a trip for two.

Are there any lawyers willing to fight for the little guy?

Frustrated:

Joe Tavares

Date:

Company: Aeroplan

Country: Canada   Province: Ontario   City: Cambridge

Category: Miscellaneous

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