Complaint / review / scam report
Wouldn' let me make a purchase!

I'm 17 years old and I had my eyes on a certain item from Costco for my parents for Christmas. This item was about $300 with tax, and me and my younger brother were going split the price so that we could surprise them on Christmas day (it's a pretty expensive item, but we really wanted to show them some appreciation! ) Anyway, my mom is the Costco card owner in our household, so I had to borrow it from her to get in there. I drove there (about 45 minutes, a pretty big drive) And got in successfully with my mothers card. I picked up the item and went straight to the till. The cashier asked if it was my mother's card, and I fessed up :P. Then she informed me that not only could buy anything without my mother being present, but she even had to PAY FOR IT, if I wanted to buy something. I explained that it was a present, the cashier said, re-emberce her after she pays!

Hmm, lets think... "Hey mom, can you pay for your christmas present now? oh hey surprise 3 months in advance. That'll be $300, Ill pay you back later mom! "

Jeeze! I offered to call my mom so she could speak to them and okay the transaction, fax them her ID to confirm it was her on the phone, I had my ID out to prove that I had her last name, whatever I could do to accomodate them, but nope. I also explained that I was 17, so it's not like they would even let me have my OWN card, what am I supposed to do? Finally I told them they just lost a $300 sale and walked out (I guess I wan't even supposed to be in there in the first place, without my own card! )

It makes me angry that first of all you have to pay to have a stupid card to even walk inside their store, otherwise you are not good enough to see the "wonders of Costco." Furthermore, I can't even be a cardholder my self if I WANTED TO, because I'm not old enough! Kind of a no wim situation (Not that i would want to pay $50 for a piece of plastic i'm going to use once! )

Too bad Costco, you just lost a sale, I'm going somewhere else for sure, where the public is allowed into the store without an exspensive piece of plastic!
Author: Contact with Author

Offender: Costco

Country: Canada   Province: Alberta   City: Sherwood Park

Category: Electronics and household app.


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