Hi I've been with bell for 9 years had a flip SAMSUNG phone had no problem when bell introduced the blackberry pearl I decided to get one, seeing that my (renewed) contract had reached 2 years (u get money towards a new phone) I need a new phone ..It was the worst mistake I could of ever made The blackberry SUCKED!!! I had problems with the phone almost instantly, they sent me 2 new phones (seeing how the 1 year contract was not up the) each phone gave me the same problem I called and talked to customer relations they are more useless then my blackberry all they could so for me is offer me money I told them I don't want your money I need a reliable phone (i don't have a land line) I had no luck with Joti or Jamie oh yea the other thing they offered my was a LOT of BAD attitude.
I am still using the problem phone ..BELL'S EMPLOYEES NEEDS TO ADDRESS THEIR LOYAL CUSTOMER WITH MORE RESPECT AND BETTER SOLUTIONS NOT JUST OFFER MONEY!!!
Thanks
Debbie A
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