Canada-Complaints.com » Electronics and household app. » Complaint / review: Kitchenaid - Epairs | #7578

Kitchenaid
Epairs

I bought top of the line appliances from KitchenAid in the summer of '09. Within six months my dishwasher required repair and that was hell to get a repair person out. In October of 2010 my fridge broke down. Everything went to waste and it took them almost two weeks for a repair. I complained to KitchenAid consumer affairs and they offered me a $75.00 monetary gift or if I went online I could choose any countertop appliance up to $125.00. As it turned out when I tried to get a coffee maker they had online I was refused because they said the offer was based on MSRP, not on the price stated online. Needless to say I just spent another hour on the phone and am empty

handed when it came to their courtesy gesture. They rip off the consumer and don't even try to make amends.

Date:

Company: Kitchenaid

Country: Canada

Category: Electronics and household app.

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