I purchased a LG Choc phone on November28/07. I had a problem on the 30th, which i returned to the store to address. The representative told me, i did not know how to use this phone, and it was a battery, and I was a compulsive shopper, indicating the phone was my fault. She installed a new battery and did not offer to replace it as they advertise, or let me upgrade it..
Though less then pleased I took the phone back. Then on the 27 of December 07, I took it back again, as it went completely dead... with in a month of purchase.. so then they sent it away for repair, and gave me a loaner old phone.
It took 6 weeks or little more to get my " new" phone back, and I lost my photos, music i had purchased from their company..from a recent vacation.
I took my " new " repaired phone back and trtied not to think about the hassle the representative gave me..
The phone lasted a little while and then it died again, so was return Again and I have not gotten it back yet..
My phone and LG CHocolate has been boughten in Nov and I figured out that in 20 weeks since purchase I had it only 10 weeeks or less...
My Advise would be to Never Ever Buy a LG product, nor use BC Tel or Tac mobily ever.. Neither stands behind their product, orservice..
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