I should have checked here first. Obviously I'm not the only one ripped-off by this company.
I ordered by credit card online and never got dvds. When I contacted them by their online chat, they gave me a shipping tracking number that the Canadian postal service (they are Canadian) has NO record of.
They indicated that they would resend the dvds, but I also asked them to email me the shipment tracking number and I have not heard from them.
Very frustrating...
Live and learn, but an expensive lession!!!
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