Complaint / review / scam report
Sears, Kenmore Oasis HE
Poor appliance

WE BOUGHT A WASHER AND DRYER SET ABOUT 3YEARS AGO FROM SEARS, THE KENMORE ELITE OASIS HE. WE'VE HAD NOTHING BUT PROBLEMS WITH IT. FIRST THE WASHER WOULDN'T PUSH THE WATER BACK OUT OF THE MACHINE AND THAT ENDED UP BREAKING THE PUMP, WHICH RUINED THE FLOOR IN THE BASEMENT. THEN WE FINALLY GOT A NEW PUMP AFTER BUYING AN INEXPENSIVE WASHER WHILE THIS ONE WAS BROKEN. WE PUT A NEW PUMP IN ABOUT 6 MONTHS AGO AND TODAY I CAME DOWNSTAIRS TO A FLOODED BASEMENT YET AGAIN. THIS IS REALLY FRUSTRATING BECAUSE WE SPENT OVER $2000.00 ON THESE MACHINES AND IT HAS CAUSED US NOTHING BUT HEART ACHE. I WOULD SAY ALL IN ALL WE HAVE HAD THE PLEASURE OF USING THIS MACHINE MAYBE 1.5 YEARS OUT OF THE THREE YEARS WE'VE OWNED IT. IT'S VERY UPSETTING TO ME THAT KENMORE HAS NOT HONORED THEIR NAME WITH A GOOD QUALITY PRODUCT THAT CONSUMERS COUNT ON WHEN BUYING ONE OF THEIR PRODUCTS. WE DON'T HAVE THAT KIND OF MONEY TO JUST THROW AWAY WHEN WE BUY A LARGE APPLIANCE, AND WE COUNT ON THEM LASTING AT LEAST A GOOD DECADE. I AS A COSUMER WILL NO LONGER BUY ANY KENMORE PRODUCTS IN THE FUTURE AND AM VERY UPSET WITH THE PRODUCT THAT WE BOUGHT.
Author: Contact with Author

Offender: Sears, Kenmore Oasis HE

Country: Canada   Province: British Columbia

Category: Electronics and household app.

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