In beginning year of 2003, Mr. Amit, from Protech Immigration Consultancy services Ltd. approached me through an email stating all the benefits of immigrating to Canada, which was too alluring and in fact it is. He also added the benefits of applying through Protech Immigration highlighting the details as they comprises of very skilled team having sound knowledge of immigration process and years of experience. He also added that if I apply through Protech I could get my visa sooner.
I replied to their email with my interest which was followed by frequent calls from Mr. Amit to persuade me, with lot of assurances and promises in different areas, to file for an immigration visa. He assured me that the whole process would take maximum of 12 to 18 months. I asked him to send me papers. They send me the papers to fill out and attach necessary documents with it. I filled out the papers and send them back with their first installment fee in May 2004. The moment they got their money, their attitude toward my file completely changed. Whenever I use to contact them to enquire about the status of the file then they use to inform me they need more information about something and hadnt filed yet.
So, the experienced team took almost 2 months to file my application. After a long frustrating waiting and trying to contact the person who was responsible, only to get a delayed email saying they havent receive any reply, I was informed that I have been given a file number in December 2004. File number comes in immediately after my email stringently complaining about their work (Mere coincidence?! ) Suspicion on their legitimacy started to grow.
When I asked for the file number so I could check online, they asked me to pay the last installment in order to get the file number. I complied with it and checked online. Payment of my last installment fee made their communication even worst. To get answers to my queries I had to send 2 or 3 emails. I asked them if Im the only one experiencing soo much delay but they told they are others too and when I asked them about their contact numbers, the protech people told me they have to get permission with them in order to give me their contact numbers and till date they never did that!
After 2 exasperating years in Febraury 2006, they send me an email that they have received a letter from immigration office that the whole process with my file will take up to more 18 months. And these were the self-claimed veterans who at the beginning promised me maximum of 12 to 18 months. They never send me the original copy of that letter even though I asked for it. I always asked them whether they are in regular contact with the immigration office or any personnel working over there in regards to my file for which I use to get a reply that when ever theyll hear anything Ill be informed.
On November 2006, Ms. Raman send me an email that the embassy has asked for some originals and other documents for verification as the translated copy of birth certificate of my son differed from the original copy. I arranged for all the required documents and send them. They never send me the original copy of the letter which they received from the embassy. The most cynical thing is WHAT THE HELL THESE PROTECH PEOPLE DO?? Isnt it their job to verify each and every document in order to make sure it shouldnt get rejected for any reason? When they say they have years of experience in this profession then dont they know embassy asks for what sort of documents? People like me who works for 12 hours and take care of family, cannot find time to follow up with all these formalities and paper work and gather information of how to work it out, trust these consultancies to do our work.
But these people they just want suck up our hard earned money. In April 2007, they informed me that my application has been rejected on the grounds that I didnt fetch the required points as my Masters degree from Newport University was not taken into consideration and I lost points in English language. A very convenient excuse to dupe people. I asked them to send me that rejection letter received from an embassy, as usual, they never did.
Im asking for refund but Im not getting any response . I asked I wanted to speak to the chairman of Protech, Mr. Brar. Hes never there in the office. They constantly changed people who dealt with my file- Amit to Murdula Joshi to Mamta Wadhwa to Vinod to Raman Bal. I dont know Ill ever get my money back but I strongly request other people who wants to apply for Canadian visa to do it yourself or at least dont apply through fake Protech Immigration Consultancy firm and its likes unless you want to throw away your hard earned money.