Complaint / review / scam report
Wildflower Grill, Edmonton, AB
Poor Service

Just a quick note to relay my disappointing experience with a local restaurant, the WildFlower Grill.

I went there for Valentine’s Day and it was like descending thru the 7 rings of hell. Ok, maybe that’s a little dramatic.

An auspicious start as my request for specific seating was neglected but was rectified once brought to their attention… ok, happy smiley…

I made an r.s.v.p. over a month ago but they neglected to tell me it was a set menu & set cost… the only reason I went there was because their menu was intriguing. When I brought this fact to the Maitre D, he told me that I could come back the next day for their regular menu. Well, thank-you Sir.

We started with corn chowder… yes CORN. Corn is romantically expensive right?

I ordered a beef entrée… had a nice piece of tenderloin paired with… a beef short rib. Hmmmm, which should I eat?

My girl ordered a fish dish and it was meh, lacking anything resembling flavor… even that of fish.

At this point I have to say that I, we, did approach the meal with an open gastronome attitude, really.

Ok, entrée done and now our dictatorial dessert… yummy, valentine’s dessert…mmmm chocolate, uh no… we received a plate to share with 6 different types of dessert, each worse than the last. None of the desserts complimented each other or the meal as a whole. There was a tea infused crème brûlée that was inedible and that had to be chiseled into to break the surface; an orange fondant sponge cake (oh honey, orange you glad we came here for valentine’s. Doesn’t orange say I love you like no other color? ) that was more fondant than cake and quickly deposited into a napkin; a raspberry jam sugar nugget thingy that I still don’t know what is; pink meringue (yummm) ganache, shiny cookie thing that was so synthetic tasting & nowhere near yummy that it tasted as if a robot shat it out; a vanilla ice cream with a yet to be determined flavor but was admittedly edible but was placed on a cinnamon-ee crust thing that was not fun for my tummy; and lastly, a chocolate covered strawberry – self explanatory.

Three quarters of the desert was untouched and handed to the waitress. I explained the dessert was not to our liking to which the reply was, “oh. Would you like coffee or tea? ” Actually, I think our waitress was a robot but they forgot to program in a personality.

And now the pièce de résistance… the bill… set menu, set cost of 90$ per person (not including wine)… yet the bill seemed higher than calculated….. ah, yes, the gratuity. The Lovelies were kind enough to add that to our bill for us. A very conservative 18%. Oh, and they circled it on the bill. Thank-you… I would’ve missed that.

Three different times we complained, mildly & more directly, or showed that we were not happy with our experience… all to no avail.

I would not recommend this “restaurant” to anyone.
Author: Contact with Author

Offender: Wildflower Grill, Edmonton, AB

Country: Canada   Province: Alberta   City: Edmonton

Category: Cafes, Bars, Restaurants

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