Complaint / review / scam report
Canadian Tire / Yardworks Cordless Reel Lawnmower
It simply does not cut the grass properly!
Bought the Yardworks Cordless Reel Lawnmower (model ( 60-1535-8) in May 2007 from Canadian Tire in Winnipeg. Used it twice before I realized that buying this mower was a great mistake. It simply does not cut the grass properly. Called customer service to voice my complaint and was told that I could not get a refund or exchange because it was used. Sent an e-mail to head office asking for a refund and challenged their policy on used items, asking: how can one know if something works unless you use it at least once? Didn't receive a direct answer regarding a refund or exchange. The last I heard, Customer Service was going to send my correspondence to their buying office for review. I 'll be surprised if I ever hear from them again... I believe this is another stall tactic on their part. My advice: don't shop at Canadian Tire and don't ever buy a Yardworks lawnmower.
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