There was a Mastercraft 18V cordless deal advertised about 4 weeks ago for 1/2 price. Showed in stock online at Mavis and Dundas CT so went to pick one up. Unfortunately they couldn't find it so got a raincheck good for 30 days (they said more would be coming at the end of the month). Went last night to see and again they couldn't find the drill. Then I was told that drill hasn't been on sale since January. Huh? Went downhill from there. Was taken to Customer Service and asked to stand aside while they talked. Was then told there was no way this drill was on sale at all? By now my blood pressure was thru the roof. The raincheck wasn't signed and I didn't see the young fellow that issued it (how is that my fault). Therefore was told they would give me the drill for $129.00 but not $99.00. I then asked point blank if they really thought I had somehow forged a raincheck? She danced around the question and again said the raincheck wasn't filled out properly. Not wanting to say or do something I might regret I told her to keep it and that after 35 years of shopping at CT I'd never be back. She then ripped up the raincheck and said "have a nice evening". Emailing CT head office but doubt anything will be done. Thanks for listening to my rant. The lesson would be to make sure I's are dotted and T's are crossed when accepting a raincheck from this outfit.
0 comments