Canada-Complaints.com » Computers & Services » Complaint / review: Dell Canada - TERRIBLE COMPANY | #12773

Dell Canada
TERRIBLE COMPANY

I BOUGHT A LAPTOP FROM DELL IN 2008. I HAD NO IDEA WHEN I FINANCED IT, THAT THE INTEREST RATE WAS AT 25%. THE GUY ON THE PHONE MUST HAVE "FORGOTTEN" TO MENTION THAT LITTLE DETAIL TO ME. I AM A STUDENT AND IF I HAD KNOWN, I NEVER WOULD HAVE PURCHASED THE PIECE OF JUNK IN THE FIRST PLACE. ALMOST 2 YEARS LATER, AFTER PAYING NEARLY $1000 IN INTEREST, I PAID OFF THE REMAINING BALANCE OF MY LAPTOP WHICH WAS AROUND $1200. 3 MONTHS AFTER I PAID OFF MY BALANCE IN FULL, DELL FINANCIAL IS CALLING ME EVERY SINGLE DAY, 20 TIMES A DAY, ASKING ME TO PAY THEM ANOTHER $50.00. I HAVE ALREADY MADE IT CLEAR THAT I DO NOT OWE THEM ANYTHING ESPECIALLY SINCE I ENDED UP PAYING $2000 FOR A PIECE OF JUNK LAP TOP FROM THEM. THIS HUGE CORPORATION HAS BEEN HARRASSING ME NOW FOR THE LAST MONTH CALLING ME 20 TIMES A DAY (INCLUDING SATURDAYS) TO GET $50.00 FROM ME. AND NOW WHEN I DO ANSWER THE PHONE, THEY HANG UP ON ME!! BUT THEY STILL KEEP ON CALLING!!

DO NOT PURCHASE ANYTHING FROM DELL CANADA. THIS IS AN AWEFUL COMPANY THAT COULD NOT CARE LESS ABOUT CUSTOMER SATISFACTION. I SINCERELY REGRET EVER DEALING WITH THEM. I SHOULD HAVE BOUGHT A MACBOOK :(

Date:

Company: Dell Canada

Country: Canada   Province: Alberta

Category: Computers & Services

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