Complaint / review / scam report
Custom Concept Chrome, Canadian Classic Custom Concept
Took my money, Took my wheels and tires, Returned nothing

At the Toronto Motorcycle Show December 7, 2007, I came across the above company's booth staffed by what appeared to be trust worthy people. They explain they had a new process for chromeing motorcycle wheels and they had a show special. Included in the price was pick up and delivery of the wheels. In order to receive the show special they want payment up front. I paid. First mistake.

I convinced a friend that this was a good deal and he called them and laid his money down. Second mistake.

We couldn't wait to have the wheels done so we drove to Orilla on December 22, 2007 and dropped 2 sets of wheels and tires off at their location. Third mistake.

We went to the North American International Motorcycle Super Show on January 5, 2008 and met the same people with a more impressive display. The story on our wheels were they were completed and they ment to bring them to the show, but they forgot them..... Another friend was impressed enough and paid a deposit. Fourth mistake.

Since that time we have made numerous calls without returns, sent emails without returns. The few calls we did receive from them have left us with broken promises, stories about phones not working, and wheels that have cracked when left in the truck overnight so they need to be reworked. At this point I do not believe a word that has been spoken by this company and those associated with it. I believe we have been ripped off!!

Concerned consumer
Cobourg, Ontario
Author: Contact with Author

Offender: Custom Concept Chrome, Canadian Classic Custom Concept

Country: Canada   Province: Ontario   City: Orillia
Address: 8105 Highway 11 N, #2
Phone: 7053452147

Category: Cars & Transport


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