MY 2002 IMPALA WAS TAKEN HERE FOR A WRITTEN ESTIMATE ON A CATALYTIC CONVERTER AND AGREED TO AN EXTERNAL DIAGNOSES AT NO CHARGE SO I SIGNED THE PAPER FOR THE DIAGNOSES AND WAS PROVIDED A RENTAL CAR AT A CORPORATE RATE. WHILE WAITING FOR THE ESTIMATE AAMCO WENT AHEAD AND STARTED RIPPING THE TRANSMISSION APART THERE WAS NO INDICATION THAT ANY WORK WAS DONE ON IT EXCEPT FOR BEING REMOVED FROM THE CAR WHEN I TOLD THEM THAT ALL I SIGNED FOR WAS THE EXTERNAL DIAGNOSES. MY PREGNANT GIRLFRIEND AND MYSELF WERE LEFT STANDING THERE WITH NO CAR AND NO COATS AND WERE TOLD THE THE BUS RUNS EVERY FEW MINS.
I THEN CALLED A CAB FROM A PAYPHONE BECAUSE AAMCO REFUSED TO LET ME USE THEIR PHONE UNLESS THE WHOLE BILL WAS PAID AND RETURNED HOME. THEY ARE STILL REFUSING TO RELEASE MY CAR AND WONT GIVE ME ANY OF MY STUFF OUT OF THE TRUNK FOR MY WORK, SAYING THAT THERE IS SOME KIND OF MALFUNCTION WITH MY TRUNK; FUNNY THING IS THAT IT WORKED FINE WHEN I TOOK IT THERE. ALSO THE CAR RAN FINE, I TOOK IT THERE FOR A QUOTE AND NEVER GOT ANYTHING. THEY ARE HOLDING MY CAR FOR $3000 UNDER THE STORAGE AND REPAIR ACT AND I AM ON DISABILITY SUPPORT AND THEY KNEW THIS BUT FROM WHAT I HAVE BEEN TOLD AND READ THIS IS A TACTIC THAT RICHARD GROH FROM AAMCO DOES TO MAKE BUSINESS FOR HIS BOSS. IF YOU CHECK THE FOLLOWING WEBSITE AT THE BETTER BUSINESS BUREAU https://www.bbbmwo.ca/commonreport.html? bid=19390
YOU WILL SEE THAT AAMCO IN KITCHENER IS NOT A PLACE YOU EVER WANT TO TAKE YOUR CAR NO MATTER WHAT THE ISSUE IS.
Darrin
Kitchener, Ontario
Canada
0 comments