I own an Infiniti G35X 2007: i brought in my car for service and had to leave it for 3 days. Nissan arranged for a rental but there was a charge for the car. I was billed for 4 days of use even though I only used it for 3. They agreed to reimburse it however they never sent the refund to VISA. i called and complained and nothing was done. It has been over 2 months.
With regards to my service..i had a detailing done too. It was poorly done with many uncleaned areas. The window that was malfunctioning was replaced at an exorbitant cost yet still malfunctions (makes a strange and unstable sound). I would strongly recommend against using this Dealer for car purchases or service. They seem very pleasant and helpful on the surface, but the quality of their work and their integrity is questionable.