On October 2nd. I recived a letter of: AWARD CLAIM FINAL NOTIFICATION, and a check of $3, 925.00. I followed the instructions and contacted on Oct 3rd. with Robert, he said that I should put the check in my account and so I did the same day. In the bank they told me that the check would be active by Oct. 10th.
Then on Oct. 4th I called Robert and he said to give him a call back on Oct 10th. when the money would be active on the account. On Oct. 10th. I called the bank to verify but they told me that the check had been canceled on Oct. 9th. so then I called Robert and he told me that he would notify to financial department, so to wait until they contacted me.
Once again I talked to Robert on Oct 15th he keeps telling me to wait ( I mencioned about the time for claimed prizes). He said don't worry I need to wait. On Oct. 18th once again I contacted but he know nothing yet. I asked for a number so that I could talk to someone with a solution for this situation, but he asked me to just wait. On Oct. 22, 23, 24 I tried many times on the day to talked with Robert but the line send me to voice mail and then is complete full.
Is there anyone that can contact me and help me in the claimed of this prize.