Jan 13 '10: another day when the discount brokerage website is not available, at all. Of course telephone help is obviously busy and trading is impossible.
This is not the first time since Scotia has taken over eTrade & definitely not the first time since a disastrous conversion executed at the beginning of December '09.
eTrade was a great non-bank brokerage for me for many years, with knowledgeable personnel & excellent website performance & great rates; now we're dealing with banking attitudes, arrogance, and outright incompetence when requesting technical assistance and website design & programming.
I'm looking for a new discount broker, non-bank... I wonder if eTrade would come back to Canada...