Canada-Complaints.com » Business & Finance » Complaint / review: Capital One - Big scam | #12312

Capital One
Big scam

Capital One Mastercard - Capital One Pre-paid MasterCard is a BIG scam. The whole premise it that they have incorporated new "security measures" to "protect me" from fraud. All their "security measures" are is a way to use customers' hard earned money interest free for 30-60 days while customers wait and wait and wait for the card to arrive.By running this delay tactic scam they can have millions in a floating reserve at all time that they are collectively earning big bucks on.

I got the card to buy my plane ticket home for Christmas, but with this effing rip off scam by Capital One, my card won't even arrive till AFTER Christmas. So in the past month I am suffering with the inconvenience of having no card, meaning I missed out on all the reasonably proceed airline tickets for Christmas, so that will cost me a few hundred more and Capital One has made money off the fact. So they probably made $7 so far and cost me hundreds and a lot of frustrations. Corporate Effing Crooks! Avoid these crooks like the plague.

Here's the timeline of my ongoing "quick and easy approval":

I "applied" for the card 2 months ago. I received an "approval" 3 weeks later. (Like you need an approval since it's pre-paid). I was told my card would arrive within 10 business days of receiving a money order for what ever amount I'd like to prepay on the card. I sent in a money order for $500. 2 weeks later I call in since its been 10 days. So friggin' arse gives me the "Congratulations you've been approved" schpeal for idiots again. I sent them $500 and they are kind enough to say I can actually spend it. What a bunch of condescending dicks! The duffus tells me the card will be arriving any day. 1 week later a letter arrives, but instead of a credit card so I can buy my plane ticket, it get a crap load of paper with convoluted instructions about going to the post office to present ID and have the post office mail copies of it cak to Capital One by registered mail. Then Capital One Mastercard is supposed to review it and get around to sending out my actual card eventually. OK. B-effing-S on this. If they would just mail the card to the postal outlet in the first place and have me flash ID there, I could be picking up the card instead of playing stall tactics with my pre-paid money.

Date:

Company: Capital One

Country: Canada

Category: Business & Finance

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