Upon receiving an new credit card I was late in changing my payment details with Yak. I called them to end my service and pay what was on my bill which was less than $6.00 cdn. The next morning I was phoned at 9:00 am with a recorded message saying I needed to make a payment. I was no longer their ...
This company is an absolute abomination of a company. I've had nothing but problems since day 1 (October to be exact) with them. Their service is junk, their customer service is twice as bad and that is being OVERLY kind. You wait on the phone for HOURS to talk to someone in any of the service ...
It seems that there is always 16 people waiting ahead of me when I call the Yak customer service line. Whether I choose to activate a new service or report technical issues, there is always at least 16 people ahead of me and I usually hang up after 1 hour. I have still not been able to activate my ...
I have been waiting on the phone for over an hour. Today, we can't call out on our phone other than to the Yak Office where you can't speak to anyone, "becaause all the agents are busy helping other callers". This Company is all advertising and no delivery. I may be a little cheaper but ...
Hi my name is Desiree Walker 206 Boland Ave Sudbury ON P3E1Y2 705-675-2040. This is the second time I send you this message. I have not recieved a reply from you. Please reply A.S.A.P. This is my story... In mid-July, I was speaking to yak and carefully considering switching from Bell Canada over ...