Dell's customer service is the worst I have ever encountered. I recently attempted to purchase a printer, what a disaster. After numerous phone calls, a multitude of case #s and reference #s it was established that my payment could not be found even though the bank had sent the payment out weeks ...
I read the post titled Dell Hell, and I feel like I am walking hand in hand with that customer... I cannot believe so many people are facing the same insanity with unresponsive customer service representatives and COUNTLESS hours logged on the telephone, to only be told REPEATEDLY that there is ...
I recently applied for a dell business account. I was told it would take 6 hrs to process but since it was 5 pm on march 11th i would be contacted the next day. I waited and waited and then called on the 17th only to find out that since my company owes no money to anyone that i had no credit ...