Email to Urban florist, February 17, 2005 To our knowledge, we have received no service related to order invoice number 29089. The amount invoiced by your invoice #1-268436 has been paid by VISA. We have tried to contact you by email and phone (on several occasions) without anyone responding. Your ...
I order some flowers for my wife on January 30, 2005 to be delivered on Valentines day. As Feb 16 the flowers havent benn delivered. I tried to contact by phone, never answered been in the line for hours; email then 4 times no answer. Keep you bussiness on the states, dont use this people for ...
Urban Florist charged my account but did not deliver the flowers. They never responded to my email nor did I ever get through to customer service on the phone. They claim they have a feature on the web page that allows you to chat with a customer service rep. but it is nowhere to be found on the ...
I ordered a dozen roses for Valentine's from Urban Florist. They are not delivered as of yet, and I am sure they will not be seeing from the number of complaints on this site. I tried calling and nobody answered after half an hour. Nobody replied to my emails either. I contacted American Express ...
Ordered flowers and a gift basket. Flowers delivered, but gift basket was not. Called and was told that they had a problem with the supplier and it would arrive shortly. It never did arrive. Couldn't get through to a person on subsequent phone calls, but left messages, also e-mailed. Absolutely no ...
Urban Florists will rip you off. They have non-existing customer service skills and rude employees. It took 3 days of emails and messages to receive a phone call from the "manager" who blamed me for trying to rip them off. All I wanted was a refund or a free arrangement. I explained to ...