I am extremely disappointed because the service the UPS driver provided was unsatisfactory. The UPS driver rang the front (condo building) door and I was unable to answer at that time. A few moments later I heard a loud banging on my door and what seemed to be a box being dropped or pushed against ...
I ordered online a few books from a company in the States and the delivery was made by UPS. UPS incorrectly classified the books as autoparts and I was required to pay a brokerage fee of $60 dollars and the Canadian taxes. I complained to UPS and they admitted their fault and refunded the overpaid ...
I went to UPS store location at 2900 steel avenue west, vaughan, ON L4K3S2, CANADA on 10/12/10 to parcel my two bags to USA. My experience was very strange. The guy who was labeling my bags with my name and information had put one big label to first bag and one small label to my second bag. I asked ...
UPS is in my view one of the WORST service providers. I was recently sent a package from Ontario by ground transportation. The package was delayed 8 hours within UPS facility for incorrect routing! Then I was assured that I would receive it by the end of Monday. Nothing arrived. During the day, I ...
UPS is a shipping company that charges excessive rates on Brokerage and other customs related charges. I always request shippers from the U.S. NOT to ship with UPS as I would rather support a company whose rates are at least more competitive. An example: my recent shipper/supplier from US shipped ...
Two weeks ago UPS delivered two packages to my home-left them on the front steps (worth about $700) even though I left a note saying take it to neighbours if no answer. Opened the boxes the next day, ( I work nights) and found both items had been dropped/crushed. Called UPS to file claim after ...