We bought a fridge from the Brick one month ago. They told us it would be delivered June 30 - today. Get home from work and there is a message from the Brick asking when they can deliver fridge. Called them after 8:00 p.m. and was told that they SOLD our fridge - which we PAID FOR because someone ...
My elderly mother purchased a bed, including frame, box spring and mattress, at the brick. They promised her delivery of the product a week later. Subsequently, she arranged for her old bed to be picked up, leaving her without a bed. She had this timed so the old bed would be gone the same day the ...
I am so absolutely sick and tired of people treating me with zero respect when I am at work. Yes I understand that your furniture may come in damaged, or the wrong color, missing hardware etc. but that is NO REASON to treat the person on the other side of the phone no less than a human being. I had ...
I've been dealing with the Brick (Scarborough Location) all week regarding a delivery gone wrong for my daughters bedroom furniture. First they tried to reschedule it from Wednesday until Thursday the morning of the delivery. I explained I had taken the day off work and was losing wages, so it ...
Always think twice before you do shopping at TheBrick. I myself will NEVER buy anything from this store. Last month we purchased a masterbedroom set at TheBrick ;and when the 7-pieces set was delivered, we surprisingly found out that the quality of every piece IS SO DIFFERENT FROM WHAT WE SAW IN ...
Hi, my name is Cari Richer & 4 1/2 years ago I bought quite a bit of furniture from the Brick in Sudbury. At the time I also bought the 5 year insurance in case I had problems. Approximately 1 year ago one piece of a three piece leather living room set started losing the colour on the cushions. ...