A week after purchasing 2 ticket to paris i realised that the last letter of my last name was spelled wrong, was N insthead of M . After spending exactly 4 and half hours on the phone with there head office, They promised me that the problem was fixed but it was a lye they did nothing about it. ...
I bought an air ticket a week ago for Montreal to Geneva via Expedia.ca. Departure 4 February and return the 15 of June 2008 with Swiss. Unhappily I have to come back earlier for professional reason and I needed to change my return date. Till to day, I did not have any confirmation of this flight: ...
Here is a copy of the letter I wrote to customer relations; I can not believe the HORRIBLE service I have received from Expedia.ca Customer Service!! I am absolutely appalled! Not only does Expedia needmore phone agents BUT IT IS ABOUT TIME THEY BETTER TRAIN THE STAFF! I waited on hold for 2 hours ...
We tried to cancel our trip to San Diego, CA for Dec 27-31, 2007 due to unexpected personal reasons. Here is our nightmare experience: We called expedia.ca Customer service on November 12, 2007 to cancel our trip. We were put on hold to listen to music for 2-3 hours. We called at least 3 times that ...
I received an urgent e-mail from Expedia that an airline had cancelled 2 of my flights and I should call immediately to discuss alternatives. The first time I called I was put on hold for 1.5 hrs. I decided to call back in the middle of the night. Surely it couldn't be as busy then. This time I sat ...
Through Expedia.ca, we booked return flights for my family from Toronto to San Juan. They're all fine except the connecting flight from Montreal to Toronto. The flight to Toronto leaves Montreal 22 minutes before the flight from San Juan lands in Montreal. We have not been able to contact anyone ...