I booked a flight through expedia website and needed to make a change to another flight. I was put on hold and waited one hour only to be disconnected. Then I tried for the next 4 hours to get through to someone to change flights and the same thing (for 4 hours) I was using 3 different phone lines ...
I had a very bad experience with expedia.ca customer service regarding a "airline hidden fee issue" Long story short we booked an all inclusive trip but on the way home were informed we couldn't check our baggage (1 bag per person - All under weight) unless we paid $15.00 USD per bag. We ...
While I was in transit to NYC I got an email from expedia telling me that my flight had change. The day before I leave, I went into their website to check my flight, only to find that it wasn't there. I called expedia and they told me to call the airline itself, that since it was a partially-used ...
Exepdia.ca has the worst Customer Service skills ever. Their agents are supposed to be "trained" for all the information with their company. However, agents give out WRONG information to customers and company doesn't want to be responsible for it. I called in to ask for information about ...
Ooked trip to italy in mid april--got cancellation insurance--trip was to start on May 30th--refund policy was >3wk in advance got a refund of 50%--if < 3wk in advance--got nothing. On May 6 called to cancel as my partner became ill. Said I wanted to cancel--was told to call travel insurance ...
I find Expedia's pricing a little hard to trust. I've noticed a number of times they will be advertising a great flight price and when you click on the ticket you want to by inevitably you will get a warning noting we're sorry but the cost of this flight has increased. This happened again the other ...