Offender: Shaw Direct | Complaints, Reviews, Scam Reports

Shaw Direct
Poor Customer service

Having problems with receivers (only 4 years old). 4th call over 1 hour wait on each one. Three techies have come out, still not fixed. Wait times for tech support are abominable. These people don't understand business. As soon as Wi Fi TV is really here they get the boot after 12 years ...

Shaw Direct
SERVICE

I SIGNED UP ORIGINALLY FROM A FLIER THAT WAS DROPPED IN MY MAIL BOX. I WAS THAN WITH BELL EXPRESS VIEW. I WAS NOT HAPPY WITH THEM SO I WAS READY FOR A CHANGE IN MY SATELLITE SERVICE. I THAN PROCEEDED TO CALL SHAW DIRECT TO ARRANGE FOR THEIR SERVICES, AFTER MY FIRST CALL I MADE 2 MORE EACH TIME ...

Shaw Direct
Over charge

Shaw says you can have a seasonal cut-off for up to 8 months with no charges . They say they will reconnect for free. I had a season cut-off and then they charged me $29 reconnection fee at the end of the cut-off time period. Second year I had a seasonal cut-off for 6 months. In the 4th month I ...

Shaw Direct
Horrible services

I've been with Shaw for about 5 years. I have had nothing but problems. I've moved 3 times in 5 years within the same town and everytime I have moved they shut down my account, opened a new one and sent the old one to collections without my knowledge. Meanwhile im still paying and receiving ...

Shaw Direct
False advertising

I just purchased shaw direct satellite tv. There are a few things to beware of.. installation is not free like they tell u. ... they tell u there are no contracts .. Ha HA try and cancel service.. they want u to return all the equipment that u purchased with no refund... and on top of that they ...

Shaw Direct
HORRIBLE customer service

I call to confirm an istallation appointment (because I moved). The representative on the phone barely spoke english and couldn't find the appointment. When I asked if we could confirm the account information he wouldn't answer back. Then when I asked if he could transfer me to someone else he ...