I tried to purchase flowers for mothers day through the Urban Florist. I received the impression (wrongfully so) that they were tied directly (as is FTD) to my mother's local flower shop. Since ordering it via the toll-free number was convenient, I decided to use them. BAD IDEA!!! I placed the call ...
1. Flowers were ordered on 5/9 and should be delivered on 5/11. I made a call to urban... in 5/11 morning - their answer was - "on delivery" 2. Flowers were not delivered on 5/11 (the order is time-sensitive, for birthday). 3. I sent two emails in the evening to get the standard response ...
DO not buy from Don Cheung is owner, I have found through research he sells on internet shoes and handbags. Based in Vancouver & Seattle Washington. Contacts people through EBay, BEWARE!!! Never sent items and I will be file civil action. ...
Unfortunately I worked at urban/artisan florist for a short time, long enough to realise what was going on and resign. My official role was a customer service representantive, but as you can see from other entries there is no customer service department. Staff were/are kept busy by debiting credit ...
Like one of the other posters on here, I had ordered an arrangement of tulips and roses to be delivered to my girlfriend's office on Valentine's Day. As you can probably guess, V-day came around and she didn't receive any roses. I figured ok, I'll give them a chance, maybe the order got delayed for ...
On February 28, 2005 I ordered flowers to be sent to a friend whos husband had passed away. The funeral was to be on March 2. The cost was over $100.00 which was put on Mastercard. A week after the funeral I received a phone call from the florist stating due to computer error they had not received ...