My fiance and I had contacted Sell Off Vacations will the intention of booking our Destination Wedding for a group of 40 in 2010. We had discussed in detail with a specific person on our requirements and interests of our package over the phone. We had given her the specific hotel and date we were interested in going. We set up an appointment to go and see her a few days later. Purpose of this consultation was to discuss the information she suppose to gather from the info. we had forwarded to her. On arrival, she wasnt there at the time set for our appointment. We sat in the Sell Off Vacations office discussing our Destination Wedding AGAIN to someone else. On the Sell Off Vacations website it indicates that the agents have experience with destination weddings... FAR FROM IT!!! The agent had NO idea what she was talking about and could not answer ANY of our questions! In fact i knew more about destination weddings than she did!! We have yet to hear back from the agents with any information about our hotel, wedding package or flight package. Its been 2 months. The professionalism of this company is lacking and WHAT COMPANY WOULDNT WANT BUSINESS FROM 40 PEOPLE?!?!? Also, my fiance and I were booking an additional trip just to relax for 2009.
All we have to say is "Your LOSS! "
So beware, Sell Off Vacations in St. Catharines on Martindale rd. is lacking in knowledge, professionalism and customer service!!!
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