Complaint / review / scam report
Pueblo bonito black diamond
Eally read the fine print

We booked membership with black diamond pueblo bonito which is in no way related to pueblo bonito resorts. they take your time share and make a lot of money on it only giving you your maintenance fee back. that part is fine, what they don't tell you is that you do all the work, book the time, give them the time and then your credit is over in a year. we contacted them with only one month remaining and booked a coupon we had and they didn't have the courtesy to tell us our time was running out on our maintenance fee refund. when we went to us it this month we find out as they said tough, you should have read the fine print. i didn't think we had to as their salesperson seemed quite honest. i guess it would be nice to talk to them in person and not on the phone and we could then see what type of person we were actually dealing with. i'm not sure if i'll give them any more of my units to rent out until i see if their president will acknowledge my letter and give me a credit. i may have to go back to RCI who seems like a legit outfit and we never had problems with.
Author: Contact with Author

Offender: Pueblo bonito black diamond

Country: Canada   Province: British Columbia   City: Gibsons

Category: Traveling & Tourism


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