Complaint / review / scam report
Hilton Hotel Fallsview Niagara Falls
Walet Stolen from Hotel Room and $1000's, Thousands of Dollars Charges to my Credit Cards

Stay Away from the Hilton Hotel Niagara Falls........

After having a great stay at the Hilton Hotel in Niagara Falls, on my way home, I noticed that my wallet was missing. The last place I used the card was in my Hotel Room and therefore, I suspected that I lost my wallet at the hotel.

I returned to the hotel to find out that there was no report for a found wallet, and that I needed to speak to the cleaning staff, as they may have found the wallet in my room. At this time, the cleaning staff had already retired for the night, so I was forced to return the next morning.

On Sunday morning, I returned and still, nothing was found or reported found. I spoke to the Cleaning Staff supervisor and they stated they would search for it.

Two hours later, I got a call from the Hilton Hotel indicating that my Wallet Was Found in the Laundry Hamper! What a Relieft, or so I thought......

Once I opened my wallet, I noticed that 2 credit cards were missing, and my cards were in different places than where I had originally placed them???

Finally, once I called to cancel my credit cards, I found out they had both been used that night prior at Walmart, Blockbuster and many other places in Niagara Falls with over $3000 of charges placed fraudulently on my cards!!! My heart sank to my stomach once I heard this, and could not believe my ears!!!

Therefore, take it from me, don't leave your wallets in your Hotel Room even at the most luxurious of Hotels, like the Hilton in Niagara Falls.

A police investigation is currently under way, and I thought I might save someone else all the aggravation of this happening to them also by writing what happened here on this site.....

Oh, and i forgot to mention, that the staff at the Hilton did not even care one bit that this happened during my stay at their hotel. I spoke with a Supervisor that did not even want to hear me out, instead suggesting that I do whatever I felt necessary. So it seems that even though I just spent over $400 for one night stay, they still didn't give a crap about this obvious Theft!!!

Toronto, Ontario
Author: Contact with Author

Offender: Hilton Hotel Fallsview Niagara Falls

Country: Canada   Province: Ontario   City: Niagara Falls
Address: 6361 Fallsview Blvd
Phone: 9053547887

Category: Traveling & Tourism


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