My wife received a telephone call from a sales representative at their company asking her if she wished to confirm the request for the cruise in Quebec City I initiated on their web site. Unfortunately for me, she was unaware of my desire to surprise her for her birthday holiday in QC. I am quite disappointed in their aggressive follow up method. The request was initiated online and, as such, their follow up should have been to my e mail rather than calling my home on Saturday evening. This ruined my attempt at giving my wife the excitement of a birthday trip and an itinerary including a 90 minute cruise in Quebec City on the St. Lawrence.
Here is their lame answer:
Answer:
Hi there
We are sorry to hear that your wife's surprise was ruined and we do apologize for doing so.
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