Bell Solo continues to overcharge on a phone that has not been in use since July 2010. We've called to complaint, we were supposed to be on the $15 plan until the contract of that phone ended in Dec. 2010. We are continually charged for features we have not agreed to, we just wanted to buy out the ...
I received a call from union telecom in oct 31st 2008 saying very low call fee to call in India. But you will have to pay $39 USD and few change and that money is refundable upon canclation of the account with no question aked. Then they gave the access code to call in India and first free 300 min. ...
Unsolicited telemarkets scammed my 78 year old mother and sent invoice to her for Long Distance when there was no consent to switch from TELUS. I called and complained - they said some Mgr had to review the call before they could credit the whole $18. I verified with TELUS - they said it was ...
Over billed many times, offered same rate to be billed as Rogers is offering to go to Rogers services. Bell says will do the same but does not. Every 2 months or so I have to book time off to call and be on the phone with Bell Headoffice to get these billing fixed repeatedly. They now deny the ...
I am making a claim in Small Claims Court against Bell Canada for over billing, failing to deliver a promised Internet speed and deliberately wasting my time in an attempt to discourage me from complaining. They over charged me by hundreds or thousands of dollars and refuse to give me back a ...
Outrageous. Telus have rounded up the bills by one cent accross their customer base, thats a huge amount. I asked if they would round my bill down if it was one cent over dollar or one cent over a whole numebr such as 50 pr 60 cents etc. They said no. They then said they had been instructed to do ...